Our FAQ
There’s no need to make multiple visits to several healthcare facilities and then make your choice. With DoktorOman, you can instantly find the best healthcare of Oman, explore doctor, clinic or hospital details, easily book appointments online, consult doctors online, find matching blood donors, etc. at competitive prices. .
For registration on the DoktorOman App, you must be at least 14 years or older. However, minors can access our services through their parent/ legal guardian’s registration. You must have a bonafide mobile number. Providing your email ID helps us provide better service. .
DoktorOman is committed to ensuring that your information is safe at all times. In order to prevent any unauthorized disclosure or access, we utilize necessary electronic, managerial and physical security measures that protect the information we collect. This helps us in maintaining your safety and security while you access our website. .
DoktorOman is a leading platform that unites all your healthcare and medical needs. Providing healthcare convenience, it connects clinics, doctors, hospitals, diagnostic laboratories, patients and pharmacies. Enhancing patient and provider interaction, we aim to make high-quality healthcare accessible, affordable and convenient. From finding the best hospitals in Oman to consulting doctors online, medical care is now at your fingertips. .
DoktorOman provides healthcare services all over Oman with our registered service providers. .
DoktorOman does not have or intend to have any hospital, diagnostic, or imaging centre. We have a large team of empanelled Specialists. These Associate Specialists work in various leading hospitals across Oman. Scheduling of appointments can be done out of Points of Presence (POPs). .
Find the best Doctors in Oman- Based on location, specializations, services and other parameters, find and book a doctor appointment online. .
You can avail of all healthcare services appointments except emergency services through DoktorOman’s App or website. While accessing our services for the first time, you are required to register. After verifying your account, you can easily access our services and book doctor appointments online through the app or website. .
All our services are rendered by skilled Doctors, Nurses, and Paramedics who have the required qualifications as mandated by the government regulations. Besides, they are selected through rigorous hiring and are provided exceptional training. .
All our services are rendered by Doctors, Nurses, and Paramedics who have the required qualifications as mandated by the government regulations. Besides, they have been through rigorous hiring process and training..
You can register through our website www.doktoroman.com. A brief one-time registration process of two minutes generates an ID and password for you. You will need to give your information like – name, gender, date of birth, email ID, and mobile phone number. It is mandatory to register with Doktoroman before you avail of any service..
You can register for our services through our website www.doktoroman.com or on the DoktorOman app. It is a brief one-time registration that involves generating an ID and Password besides providing information like name, gender, date of birth, email and phone. It is mandatory to register with DoktorOman before availing of our services. .
No, you do not have to pay. DoktorOman has Zero registration fees. .
A single login ID and password of yours is sufficient to schedule an appointment for you and your registered family. Your family can access all of DoktorOman’s services but you need to log in with your ID and register your family members. .
DoktorOman only collects the consultation fees of the doctor you select. When you visit the clinic for consultation, you don't have to pay these charges again. DoktorOman aims to provide the best quality services at prices that are affordable. We believe this can be achieved by utilizing creative technology, integrating it with several healthcare service providers and then reducing additional costs like the cost of physical infrastructure. .
Online Credit Card or Debit Card payment is accepted on DoktorOman. Please note that we only accept payment in Oman's currency (OMR) for any service we provide. .
If you want to use your insurance, you can search for providers according to your insurance provider while scheduling an appointment and then make a payment of OMR 0.500 only. .
Once you schedule an appointment, you can't reschedule, cancel or claim any refund. You can request the service provider (clinic) for rescheduling or a refund if it is possible. This can be done purely at the discretion of the service provider(clinic). .
We maintain the highest data safety standards in the world to ensure zero breaches. As a company policy, we do not trade, share or give access to any of your data to any UNAUTHORIZED individual or a third party, under any circumstances. .
Our website and mobile apps are hack-proof. They are SQL protected. .
Our website and mobile apps are hack-proof. SQL protected. .